Everything is written to the phone first
Guarding happens in car parks, basements, cold stores and half-built sites. Torvia's field app is built to be used there, not to apologise for it.
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Written to the device first, always
A clock-in, a scan and an incident report are saved locally the moment they happen. Sending is a separate step that happens when it can, so the guard is never waiting on a network to do their job.
The queue is visible
The app shows exactly what is still pending. A guard who can see three items waiting knows the work was captured; an app that silently retries teaches people not to trust it.
Times are the times it happened
A scan taken at 02:14 and uploaded at 06:30 is recorded at 02:14. Upload time is not evidence of anything, and treating it as such is how patrol records become worthless.
Nothing is dropped to make the sync simple
Photographs queue with their report rather than being discarded when the upload fails. The expensive part of an incident report is the evidence.